Latest Grump

State of Texas vs Conn’s Redux

By The Grump

Attorney General Abbott Resolves Enforcement Action Against Conn's Beaumont-based retailer agrees to $4.5 million in restitution, reformed business practices HOUSTON - Texas Attorney General Greg Abbott today resolved the state’s enforcement action against Conn’s, Inc. In May, Conn’s was charged with failing to honor product warranties, misleading customers about the nature of its products, false advertising and other violations of the Texas Deceptive Trade Practices Act. According to the state’s enforcement action – and information contained in more than 3,500 customer complaints – the defendant unlawfully relied on aggressive and deceptive sales tactics to increase its extended service warranty sales for... »

TV Repair Recession Ending?

By The Grump
TV Repair recovery Over?

Recently on Al Leatherman's list, a post was made wondering now that Bernacke has stated the recession is over; When could the independent service industry expect see a recovery. I predict near mid-month November of this year. My analysis of the data begs the conclusion that other than low margin crap, consumer electronics sales will be at or slightly above last year.... »

Sony Exits TV Manufacturing in U.S.?

By The Grump

Sony has announce the sale of their LCD TV manufacturing to a company called Foxconn and the agreement includes the sale to Hon Hai Precision Industry Group 90% of its shares in Sony Baja California and several other manufacturing operations related to Sony's Tijuana site in Mexico. Most of it's production goes to manufacturing LCD TVs for the the US... »


NESDA Rejects TTE (RCA) Service Concept

By WebWire

WEBWIRE – Wednesday, July 01, 2009 Fort Worth, TX -- In response to a new service model put forth by TTE (the manufacturer of RCA televisions), NESDA (the National Electronics Service Dealers Association) has sent a reply back to TTE Executives... »

RCA Service Companies Terminated

By NISC-T

NISC-T CONSUMER ALERT Would you purchase a vehicle from a manufacturer that required you to take your new car to your local computer repairman for warranty service? Sounds ridiculous? Consumers who purchase RCA products do so at their own risk. The RCA... »

Extended Warranty Tactics

By hotirons

Got a warranty or extended service contract on your TV from a dealer ? Think all is covered for that time period ? Well, consider this that is going on in that business; many Servicers are running into delayed payments... »