Latest Grump
State of Texas vs Conn’s Redux
Attorney General Abbott Resolves Enforcement Action Against Conn's Beaumont-based retailer agrees to $4.5 million in restitution, reformed business practices HOUSTON - Texas Attorney General Greg Abbott today resolved the state’s enforcement action against Conn’s, Inc. In May, Conn’s was charged with failing to honor product warranties, misleading customers about the nature of its products, false advertising and other violations of the Texas Deceptive Trade Practices Act. According to the state’s enforcement action – and information contained in more than 3,500 customer complaints – the defendant unlawfully relied on aggressive and deceptive sales tactics to increase its extended service warranty sales for... »

