Manufacturers
TV Repair Recession Ending?
Recently on Al Leatherman's list, a post was made wondering now that Bernacke has stated the recession is over; When could the independent service industry expect see a recovery. I predict near mid-month November of this year. My analysis of the data begs the conclusion that other than low margin crap, consumer electronics sales will be at or slightly above last year.... »
Sony Exits TV Manufacturing in U.S.?
Sony has announce the sale of their LCD TV manufacturing to a company called Foxconn and the agreement includes the sale to Hon Hai Precision Industry Group 90% of its shares in Sony Baja California and several other manufacturing operations related to Sony's Tijuana site in Mexico. Most of it's production goes to manufacturing LCD TVs for the the US... »
NESDA Rejects TTE (RCA) Service Concept
WEBWIRE – Wednesday, July 01, 2009 Fort Worth, TX -- In response to a new service model put forth by TTE (the manufacturer of RCA televisions), NESDA (the National Electronics Service Dealers Association) has sent a reply back to TTE Executives rejecting their program, citing philosophical differences and concern for consumer satisfaction. “Respectfully, I must inform you that the DEX concept of... »
RCA Service Companies Terminated
NISC-T CONSUMER ALERT Would you purchase a vehicle from a manufacturer that required you to take your new car to your local computer repairman for warranty service? Sounds ridiculous? Consumers who purchase RCA products do so at their own risk. The RCA product warranty as we have known it for over 60 years has vanished by corporate greed much the same as... »
Extended Warranty Tactics
Got a warranty or extended service contract on your TV from a dealer ? Think all is covered for that time period ? Well, consider this that is going on in that business; many Servicers are running into delayed payments for their efforts and some are not being paid at all. Some have the reimbursements under below the Servicers cot... »
A Call To Shops & Techs -
Just Say No!
You have to pick and choose your battles – and you better do it soon. As the song went, you got to have the courage to know when to hold em, and know when to fold em. Most of us as independent service companies and technicians have a hard time telling someone no. A consumer calls you instead of the manufacturer... »
Which manufacturer pays the best rates?
Are we being screwed?? Are the manufacturers pitting us against one another? Are they looking for the lowest... »
New Samsung CRT Replacement Rates
Who is going to pay for the disposal fees. I don'ty know about you other guys but in San Diego the fee is 48 a CRT! ... »
LCD Rates
Anybody think that $63 is reasonable to travel 35 miles round trip to replace a main board in home on a 37" LCD, a job that requires the removal of the back, stand, 4 shields and one additional... »
Why does it cost so much to fix?
Interesting question. Usually asked when the owner of a consumer product is presented with an out-of-warranty estimate to repair a product. Variants on it are: I didn't pay that much for it! I can buy a new one for that! You charge how much an hour? Contrary to what some may tell you, a television set is one of the most complex electronic products... »
