Extended Service Plans
Extended Warranty Tactics
Got a warranty or extended service contract on your TV from a dealer ? Think all is covered for that time period ? Well, consider this that is going on in that business; many Servicers are running into delayed payments for their efforts and some are not being paid at all. Some have the reimbursements under below the Servicers cot... »
State of Texas vs Conn’s Appliance
Oh crap. Could Consumer Reports be right about those service contracts? The State of Texas thinks that something is smelly in those service contract sales; How they are administered, how they are serviced and where the money is going. Conn's stock, which had been recovering after the most recent hurricane, has hit an East Texas oil slick... »
A Call To Shops & Techs -
Just Say No!
You have to pick and choose your battles – and you better do it soon. As the song went, you got to have the courage to know when to hold em, and know when to fold em. Most of us as independent service companies and technicians have a hard time telling someone no. A consumer calls you instead of the manufacturer... »
CR Is Doing Disservice to Consumers!
Consumer Reports Letter to the Editor Editorial Section Regarding your article: "CONSUMER REPORTS: FIRST EVER BRAND REPAIR RATES FOR LCD, PLASMA AND REAR-PROJECTION TVS" Dear Sir or Madam, That is unquestionably the most inaccurate and misleading article that I have ever read regarding the cost of repair for consumer electronics products in my 34 years as either a technician or service company manager. I... »
