Parts Issues
NESDA Rejects TTE (RCA) Service Concept
WEBWIRE – Wednesday, July 01, 2009 Fort Worth, TX -- In response to a new service model put forth by TTE (the manufacturer of RCA televisions), NESDA (the National Electronics Service Dealers Association) has sent a reply back to TTE Executives rejecting their program, citing philosophical differences and concern for consumer satisfaction. “Respectfully, I must inform you that the DEX concept of... »
RCA Service Companies Terminated
NISC-T CONSUMER ALERT Would you purchase a vehicle from a manufacturer that required you to take your new car to your local computer repairman for warranty service? Sounds ridiculous? Consumers who purchase RCA products do so at their own risk. The RCA product warranty as we have known it for over 60 years has vanished by corporate greed much the same as... »
Extended Warranty Tactics
Got a warranty or extended service contract on your TV from a dealer ? Think all is covered for that time period ? Well, consider this that is going on in that business; many Servicers are running into delayed payments for their efforts and some are not being paid at all. Some have the reimbursements under below the Servicers cot... »
State of Texas vs Conn’s Appliance
Oh crap. Could Consumer Reports be right about those service contracts? The State of Texas thinks that something is smelly in those service contract sales; How they are administered, how they are serviced and where the money is going. Conn's stock, which had been recovering after the most recent hurricane, has hit an East Texas oil slick... »
Why does it cost so much to fix?
Interesting question. Usually asked when the owner of a consumer product is presented with an out-of-warranty estimate to repair a product. Variants on it are: I didn't pay that much for it! I can buy a new one for that! You charge how much an hour? Contrary to what some may tell you, a television set is one of the most complex electronic products... »
New Defective
Anyone seeing many new defective parts from certain manufacturers? I have seen a huge increase in the last couple of... »
